At Epsilon Ltd, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, or communications.

​

1. Information We Collect

We may collect the following types of information:

• Personal Information:
Name, email address, contact details, and any information you voluntarily submit through forms or communication channels.

• Usage Data:
Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.

• Cookies & Tracking:
Standard cookies or similar technologies may be used to enhance your browsing experience.

​

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our website and services

• Respond to enquiries or requests

• Send updates, insights, or newsletters (only if you opt in)

• Analyse website performance and user behaviour

• Ensure security, compliance, and proper functioning of our systems

We never sell your personal data.

​

3. Legal Basis for Processing (UK & EU GDPR)

We process your information based on:

• Consent — when you voluntarily provide your email or details

• Legitimate Interests — for improving our services and ensuring website performance

• Contractual Obligations — when engaging in agreed work

• Compliance — where required by law

​

4. How We Store & Protect Your Data

We use secure systems, encryption, and restricted access controls to protect your data from unauthorised access, alteration, or misuse.
Data is stored in secure environments and retained only for as long as necessary.

​

5. Sharing Your Information

We may share information only with:

• Trusted service providers (e.g., hosting, analytics, email delivery)

• Legal authorities if required by law

We do not sell, trade, or rent your data to third parties.

​

6. Your Rights

Under UK GDPR & EU GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent at any time

• Request a copy of the data we hold about you

• Object to certain types of processing

​

To exercise these rights, contact us at: hello@epsilon.co.uk
 

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies independently.

​

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted on this page.